1. Our Digital Style Audit is an online service that provides personalized style recommendations based on the photos of your current wardrobe items. To receive this service, you must send clear photos of your clothing items via email to a designated email address. Once we receive your photos, our expert stylist will analyse your current wardrobe and create a personalised style guide based on your form submission. The final style guide and recommendations will be sent to you via email in a clear and concise format.
2. To begin the Digital Style Audit service, you must complete a style consultation form with basic information about yourself and your style preferences. This form will be emailed to you upon payment. The form is designed to help our stylist gain a better understanding of your personal style and preferences, as well as your body type and lifestyle. Please fill out the form as accurately and comprehensively as possible to ensure the best possible recommendations. 
3. By completing the style consultation form, you agree to provide accurate and truthful information to the best of your knowledge. We reserve the right to reject any request for the Digital Style Audit service if the information provided is inaccurate or incomplete. We respect your privacy and will keep all information provided in the style consultation form confidential, as outlined in our confidentiality policy.

4. We charge a one-time fee for the Digital Style Audit service, which will be communicated to you on the checkout page. Payment must be made in full via our secure payment gateway before we begin the style audit.

5. After we receive your photos and completed style consultation form, our expert stylist will analyse your wardrobe and create your personalised style guide. We aim to deliver your style audit within 5-7 business days, excluding public holidays or weekends. Please note that we will send the style audit to the email address provided on the style consultation form, so please double-check that your email address is correct. We cannot be held liable for any incorrect email addresses provided. It is also your responsibility to check your spam folder or junk mail in case the style audit is filtered there. If you have not received your style audit within the estimated timeframe, please contact us and we will investigate the issue. Please be aware that the delivery time may vary depending on the volume of requests we receive and other unforeseen circumstances, but we will always strive to deliver the service in a timely and efficient manner.
6. We do not offer refunds on the Digital Style Audit service once payment has been made due to the file being digital and items can not be returned. However, if you are not satisfied with our service, please contact us and we will do our best to rectify the situation.
7. Once the style guide has been delivered, the service is deemed complete. Please note that the Digital Style Audit service is a one-time service only and does not include ongoing style advice or consultations. If you would like to receive further personalised style advice after the service has been delivered, you will need to repurchase the Digital Style Audit service again. We strongly encourage you to use the style guide as a template for creating your own wardrobe combinations and developing your personal style going forward. If you have any questions or concerns about the style guide, please do not hesitate to contact us and we will do our best to assist you.
8. Please note that we do not offer amendments to the Digital Style Audit service. Once you submit your photos and the style consultation form, the service is deemed to have started, and the turnaround time will begin. We recommend that you carefully review the information and photos provided before submitting to ensure that they are accurate and complete. If you have any questions or concerns about the style guide, please contact us within 7 days of receiving the style guide, and we will do our best to clarify and address any issues. However, please note that we cannot offer amendments or revisions to the style guide once it has been delivered. It is your responsibility to ensure that the information and photos provided are accurate and complete. We cannot be held liable for any inaccuracies or omissions in the style guide resulting from incomplete or inaccurate information provided by you.
9. We take the privacy of your personal information seriously. Any information shared during the Digital Style Audit process will be kept strictly confidential and used solely for the purpose of providing the Style Audit service.

10. On the style consultation form, we will ask for your consent to use the images provided for promotional purposes. If you do not wish for your images to be used for marketing, simply indicate your preference on the form or contact us at any time to withdraw your consent. We value your privacy and will always respect your preferences and choices regarding the use of your personal information.

11. Our stylist will provide personalised style recommendations based on the information provided and the photos of your current wardrobe. Please note that the recommendations provided are based on our stylist's best judgment and experience, and are not guaranteed to work for everyone. While we make every effort to provide accurate and helpful advice, please understand that our stylist is not with you in person to assess your individual needs, measurements, and body type. The style guide and recommendations are simply a template for you to use on your own. We cannot guarantee the accuracy or effectiveness of our recommendations. We strongly encourage you to use your own judgment and discretion when following the recommendations provided in the style guide. You are responsible for any decisions you make based on the style guide and recommendations provided.
12. We reserve the right, at our sole discretion, to modify or replace this Agreement at any time. You should regularly check this page for any changes. Your continued use of the Service after any such changes constitutes your acceptance of the new terms and conditions.
13. We reserve the right to reject any request for the Digital Style Audit service at our sole discretion. If we reject your request, we will notify you via email and provide a full refund.
14. If we are unable to provide you with the Digital Style Audit service due to unforeseen circumstances, such as technical issues or force major events, we will notify you as soon as possible and provide a full refund.

15. Based on the style audit, our stylist may provide you with a shopping list of recommended items to enhance and complement your existing wardrobe. Please note that the shopping list is just a guide and it is up to you to decide if you wish to shop for the recommended items. We cannot guarantee the availability or suitability of any specific items on the shopping list, and we cannot be held liable for any loss or damage that may result from your purchase of these items. You are responsible for any decisions you make based on the shopping list and recommendations provided.

If you have any questions about this Agreement or our Digital Style Audit service, please contact us at [email protected]